Agile Coach

John Deere | 2018 - 2024

• Resolved communication breakdowns by facilitating alignment between Scrum Masters, Product Managers, and Engineering Managers, improving clarity on sprint goals, and ensuring teams delivered the correct value at the right time.
• Led continuous improvement initiatives by implementing outcome-based experimentation using visual story mapping. Guided teams through identifying constraints, testing solutions, and analyzing data to drive process optimizations, resulting in measurable efficiency gains and enhanced workflows.
• Drove Agile adoption through a hands-on approach, guiding teams to use Agile to uncover problems and apply real-world solutions. This method increased team buy-in and led to a 30%-40% boost in productivity and value delivery, helping teams focus on and deliver the most valuable work.
• Resolved deep-rooted trust issues between teams and leadership by facilitating open dialogue and implementing a 'rumor board' for transparent communication. This initiative significantly improved team morale and cooperation following significant organizational changes like the transition to AWS cloud services.

Technical Coach

John Deere | 2016 - 2018

• Pioneered the development of a digital preapproval system for John Deere Financial, enabling online credit applications and reducing dealership processing times. This innovation led to a $20 million increase in sales over three months and earned a directorial award for the team.
• Enhanced software reliability across multiple teams by introducing comprehensive testing strategies and CI/CD pipelines, significantly boosting confidence in code quality and accelerating the deployment cycle.
• Guided the HR team through implementing a new AI-driven application processing service and developing shadow APIs for real-world testing, which ensured the system's accuracy and efficiency before going live.

Senior Software Engineer

John Deere | 2014 - 2016

• Implemented a standalone OAuth authentication solution, increasing system independence and uptime by enabling direct authentication with the provider, thus resolving critical single-point failure issues.
• Introduced Blue/Green deployment techniques, significantly reducing downtime and achieving a system uptime of 99.99%, enhancing operational reliability.
• Led the rapid development and launch of the AEMP 2.0 Telematics Standard, making John Deere the first to market. Presented the solution at CONEXPO-CON/AGG in Las Vegas, contributing directly to client adoption and receiving leadership recognition for pioneering work.
• Transitioned a proof-of-concept notification application to total production in just 45 days, setting technical standards and mentoring new developers, successfully stabilizing the project for operational handover.

Certification

Construction Engineering | 2000 - 2002

Naval Construction Training Center (NCTC)

CISO Award - Technology

John Deere | 2024